Terms Of Use

These Terms & Conditions (“Terms”) govern your access to and use of the services provided by Neuro Resilient Therapy (“we”, “us”, “our”), including through the website neuroresilient-therapy.com (the “Website”), appointment booking, online client portals, resources, and any associated therapy services (“Services”). By accessing the Website or using any Services, you agree to be bound by these Terms. If you do not agree, do not use the Website or Services.

1. Acceptance of Terms

By accessing or using this Website or receiving Services, you confirm that you:

  • Are at least 18 years of age,
  • Have the legal capacity to enter into these Terms,
  • Agree to comply with all applicable laws and regulations, and
  • Consent to these Terms as a binding legal agreement between you and Neuro Resilient Therapy.

2. Scope of Services

Neuro Resilient Therapy provides professional mental health therapy, psychological evaluations, consultations, resources, and resilience-building support both in person and online. Services may be provided via:

  • In-office sessions,
  • Telehealth or video consultations, and
  • Online client portals for scheduling, materials, and communications. Neuro Resilient Therapy

You acknowledge that therapy results vary and no specific outcome is guaranteed.

3. Use of Website & Client Portal

  • You may view, download, and print content from the Website for your personal, non-commercial use.
  • You agree not to access the Website or portal using unauthorized methods, and not to interfere with the Website’s operation.
  • You are responsible for maintaining the confidentiality of your account credentials where applicable.

4. Scheduling, Payments & Fees

  • Appointments must be scheduled through the Website booking system or as otherwise instructed.
  • Fees for Services will be provided at the time of booking and are due prior to or at the time of service.
  • Cancellation and rescheduling policies apply; failure to provide required notice may result in charges for the session.
  • We may update pricing or fee structures at any time; continued use after changes constitutes acceptance.

5. Client Responsibilities

You agree to:

  • provide accurate, complete and up-to-date information,
  • cooperate with therapists and follow professional recommendations,
  • notify us promptly of any changes to your personal details or contact information.

You understand that therapy is a collaborative process; successful outcomes require client participation.

6. Professional Standards & Legal Compliance

Neuro Resilient Therapy practitioners are expected to be qualified and, where applicable, licensed in their professional jurisdictions. We comply with industry-specific legal requirements regarding health information and confidentiality.

However, use of our Website or Services does not establish a guaranteed therapeutic relationship beyond your active participation and consent.

7. Privacy & Confidentiality

Protection of your personal and health information is important. Our Privacy Policy governs how personal data is collected, used, stored, and disclosed. By using the Website or Services, you consent to our data practices as described in the Privacy Policy.

Confidentiality of therapy sessions is subject to applicable laws and ethical requirements.

8. Intellectual Property

All Website content — text, graphics, logos, images, audio, and software — is the property of Neuro Resilient Therapy or its licensors. You may not reproduce, distribute, modify, or create derivative works without express written permission.

9. Disclaimers & Limitations of Liability

  • The Website and Services are provided “as is” and “as available” without warranties of any kind.
  • Except where prohibited by law, Neuro Resilient Therapy shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or Services.
  • We do not guarantee uninterrupted access or error-free performance of the Website.

10. Changes to Terms

We may revise these Terms at any time. The updated Terms will be posted on the Website with a revised effective date. Your continued use of the Website or Services after such revisions means you accept the new Terms.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Neuro Resilient Therapy is legally registered and operates. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of courts in that jurisdiction.

12. Contact Information

If you have questions about these Terms or need support, you can contact us through: